Terms & Conditions

SAFARICOM KENYA DAILY CHALLENGE SERVICE

Terms & Conditions

Organizing entity: SAFARICOM KENYA (henceforth the ORGANIZER)

1. Duration & Participation

1. The SAFARICOM Daily Challenge Service is an Interactive skilled based SMS & Mobisite content Service exclusively for SAFARICOM subscribers. The Service is designed as a daily brain workout aimed to rewire one’s brain and keep it sharp and young.

2. The Service consists of an interactive Trivia and a Mobisite/ portal game which incorporates leaderboard features and is charged at a daily fee and will run as an ongoing Service in 365 days continuous cycles (SERVICE PERIOD)

3. Upon successful renewal of each day’s subscription, users are invited to complete the “challenge” of the day. By completing it, they earn points which are added to their overall points balance. Challenge of the Day can be any of the following Games:

1. Single Question Brain Teaser

2. Skill Challenges

3. Quick Fire

4. Streak

5. Standard Quiz

4. Means of Participation

Participation: SAFARICOM subscribers can join the Daily Challenge Service by sending OK to 23210 after which they are prompted to confirm subscription by Safaricom or by discovering the Service banners online, after which they subscribe and confirm their subscription via online Landing Pages. If a customer confirms willingness to join, they receive one (1) day Free Trial with full access after which they are charged from the second day onwards the daily Subscription Fee of KSH 15 (Tax Inc). At the discretion of the Organizer , a micro tariff Fee of KSH 10 (Tax Inc) will be applied towards the end of each day for users whose charging fails due to insufficient airtime. Such subscribers will still enjoy full access to the Service for that day.

1.5 Free Trial

In order to achieve the best possible recruitment, users will be offered a free trial period of one day for the first time they subscribe to the service.

The actual free trial period is the period needed for 1 content to be sent to a user, meaning that if on the day of the free trial, the content is not sent to user; his calendar free period will be extended for an additional day.

Each user can have the free trial period only once meaning that if a user unsubscribes from the service after the end of the trial period and then subscribes again to the same service he will not have additional free trial period

2. Eligibility
   1. The Daily Challenge Service is open to residents of KENYA that are prepaid subscribers of SAFARICOM, who are over 18 years old, excluding all employees, representatives and agents of the ORGANIZER, their respective parents and/or affiliated companies, suppliers, and those with whom any of the foregoing are domiciled. The person that owns the SIM card or has express authorization from the SIM card’s owner to use it is considered the PARTICIPANT, regardless of the actual user of the phone.

3. Service & Points
   
   

1. The subscription request sent to the service shortcode by the user, qualifies the user to receive the REGISTRATION SMS. In response to the REGISTRATION SMS the user will receive three (3) SMS: 1) a Welcome SMS served by the Safaricom SDP, 2) an MT SMS with the url to access online Portal, credentials and T&C and 3) 1st question of the day.

2. Every SMS with a question contains the question and answer variants in the format 1=AAAAA, 2=BBBBB. The user must select the correct response and send the corresponding number 1 or 2 or the options verbatim. This applies only to the SMS questions.
   
   
3. Users receive the following points for SMS and Online games:

Daily Challenge (SMS Leg)

Daily Challenge (Portal)

4. Cost & Subscription
   
   
   1. Every SUBSCRIPTION SMS successfully received from the short code 23210 is charged at KSH15 inclusive of all taxes, after the initial one (1) day Free Period.

2. In case a PARTICIPANT does not have sufficient credit to receive the SUBSCRIPTION SMS for a specific day after the Free Trial Period, s/he will NOT enjoy ANY of the Service benefits for that day.

3. PARTICIPANTS can terminate their subscription by sending “STOP” to the respective service shortcode, free of charge or by dialing *456*20# to cancel their subscription.

4. Participants subscription can also be canceled at the sole discretion of the Organizer in the event a clear expression of non-interest in participating to the promotion is demonstrated by the Participant via SMS communication (e.g. the Participant is sending an MO message reporting “I do not want to participate”).

5. Additional capabilities
   
   

1. PARTICIPANTS can get more information about the promotion by sending “INFO” or “HELP” to the service shortcode 23210.

2. PARTICIPANTS can get their last unanswered question in the service for free by sending “LAST” to 23210.

3. PARTICIPANTS can get to know their points for free by sending “POINTS” to the service shortcode 23210.

4. PARTICIPANTS can retrieve their credentials for free for accessing the Mobisite by sending “PASSWORD” to the respective service shortcode.

6. Abuse and disqualification

1. PARTICIPANTS are not allowed to use machines that send automatically SMS messages or automate/facilitate the answer process or any other alternative of sending SMS messages, other than the mobile phone (this prohibits the use of any GSM modems attached to a computer or mobile phones attached to a computer). The ORGANIZER has the right to disqualify any PARTICIPANT under the suspicion of breaking this obligation.

2. No Prize(s) are awarded/issued in this Service. All points awarded accrue towards the Leaderboard to show which participant performs best each week as bragging rights.

7. Organizer’s responsibilities
   
   
   1. The ORGANIZER cannot be held responsible for any delay or impossibility of sending, receiving and/or billing SMS messages because of a technical problem. All the SMS messages will be considered received by the ORGANIZER when they are registered in the SERVICE’s IT system and not when they are sent by the PARTICIPANT. All the SMS messages will be considered received by the PARTICIPANT at the moment they were sent from the SERVICE IT system. PARTICIPANTS recognize and accept that the journal of the informatics system of the SERVICE IT System is the proof of the date, hour, minute and second of their receiving/sending each SMS message.

8. Personal Data Protection
   
   
   1. By participating in the SERVICE, the PARTICIPANTS expressly agree that personal data which they supply shall be processed by the ORGANIZER for the purposes of executing the SERVICE and also for the purpose of publicizing the SERVICE and the ORGANIZER. Following the termination of the SERVICE, the personal data will be destroyed.

2. In accordance with local laws and regulations, the ORGANIZER respects the privacy of PARTICIPANTS of this SERVICE, by which it is committed to the use of technology in a transparent form and in strict observance of the rights, freedom and guarantees of the citizens and by the reservation of the intimacy of their private and family life. The personal data collected within the scope of this SERVICE will be treated as private and confidential. It shall not be disclosed to other individuals or organizations, except in the event of legislation to the contrary or where such is authorized by the PARTICIPANTS themselves. The data will be stored on servers with access controlled on a need-to-know basis and limited by passwords.

9. Governing Law & Amendments
   
   
   1. This SERVICE is organized under and governed by the laws and statutes of KENYA.
      
      
   2. These Terms & Conditions are valid during the SERVICE PERIOD until amended or suspended by the ORGANIZER.